UPDATED AND REVISED AS OF JUNE 12, 2020
At PXCom, we very much appreciate your readership and understand the importance of your personal privacy. This policy is available to help you understand the handling of information while you’re on the site. On this page, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for you.
How we collect information
Personal information is information about you that is personally identifiable like your name, email address, or phone number, that is not otherwise publicly available. PXCom collects personal information in a variety of ways, including when you subscribe to use PXCom products or services; when you subscribe to PXCom newsletters, daily, weekly, specialty, and similar email notices; when you fill a form; when you visit PXCom website or the websites of certain PXCom Partners; and when you enter promotions sponsored or administered by PXCom; when you download reports or editorial pieces such as whitepapers, etc.; and when you purchase PXCom’s Partners Products such as destination activities.
When you register for our services, we ask for and collect information such as, but not limited to; your name, email address, company, job title, country, zip code, and phone number.
If you are purchasing something from a PXCom service, we might need to know personal information such as your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by PXCom to notify you of related products and services. Credit card information will not be shared or sold to unaffiliated third parties for any purpose without your express permission, except as necessary to process the transaction.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example:
check Wherever it is optional to collect additional information about you, we transparently inform you about what information we need, why we ask for it and we require your consent to process such information. When you change your mind, there is always a convenient way how to let us know.
check You can always set your own Cookie preferences and therefore decide whether you agree to be on our radar when it comes to ads or behavior analytics or not.
Cookies and related technologies
You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your experience at our services may be diminished and some features may not work as intended. Pixel tags are tiny graphic images that tell us what parts of the service have been visited or measure the effectiveness of searches users perform on the website. We may also use pixel tags in email messages to tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.
In addition, PXCom automatically receives and records information on our server logs from your browser, including your IP address, PXCom cookie information, and the service page you request. PXCom uses this information to help diagnose problems with our servers, for system administration, and to examine our website traffic in aggregate. The information may also be collected and used to improve the content of our services and to customize content and/or layout for each user for a personalized experience.
Use of personal information
Registration is not required in order to use our services. However, PXCom may provide comments, polls, submission forms, etc. to its users. You may be required to register for these features. If you do register, and in the process provide us with personally identifiable information, no information will be shared with any third-party organization except with your express consent. If you post comments or articles on the site, any personally identifiable information you provide in those comments or articles will be public. As such, we are not responsible for personally identifiable information that you may choose to share through these channels.
We also provide visitors the opportunity to sign up to receive communications or promotions from us or from our partners. In this case, we ask the visitor for personally identifiable information. Depending on what the visitor opts-in for, these communications will include some or all of the following: daily or weekly newsletters, company updates, and/or other relevant promotions.
We may use personal information collected through our service to send out targeted email promotions on behalf of our advertisers and partners.
If you participate in a PXCom virtual programs such as webinars, or other time-sensitive programs, we use personal information to contact you to remind you of upcoming deadlines or additional information concerning these programs.
PXCom occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we do not share specific individual information with third parties.
PXCom operates several services featuring its travel-related content and offers. PXCom may share personal information collected from users of its services internally across these services to better serve its users.
PXCom has numerous products and services and therefore numerous email and promotion lists. In an effort to allow users to tailor their participation in PXCom services and promotions, PXCom provides users the ability to choose specific lists or products of interest and opt-out options are product- and use/list- specific. All email promotions sent from PXCom provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email or contact us directly at privacy@.pxcom.io.
If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc.
If you provide us with personally identifiable information for the purposes of receiving these communications, this information will not be shared with any third-party organization except with your express consent. If your personally identifiable information changes, or if you no longer wish us to possess your information, you can request correction, updating, or deletion of your information by emailing us at privacy@.pxcom.io.
Sharing of personal information with third parties
PXCom does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
check We may provide personal information about our users to trusted partners and vendors who work on behalf of or with PXCom under confidentiality and similar agreements prohibiting such parties’ further use of the information. These companies may use your personal information to help PXCom communicate with you about offers from PXCom and our partners. However, these companies do not have any independent right to use or share this information.
check When you register for a service, or other promotion that is sponsored by a third party, the third party will be provided personal information unless otherwise posted in connection with the promotion. This is noted on all forms upon submission.
Display of advertising
As you browse the PXCom websites, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with retargeting advertising on other sites based on your previous interaction with PXCom. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.
Our services may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any service other than our own.
We follow accepted industry standards and regulations to protect personal information you have provided.
We work hard to protect PXCom and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
check We encrypt our services using SSL, in transit and at rest as well.
check We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
check We restrict access to personal information to those of PXCom staff, and third parties who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. However, no method of electronic storage can ever be 100% secure. Therefore, we are not in a position to guarantee the absolute security of your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
Update/change your user profile or preferences
To update your email address or change your email preferences please contact privacy@.pxcom.io
We’re committed to our users enjoying PXCom to help them understand and prepare for the General Data Protection Regulation (“GDPR”). The GDPR is the most comprehensive EU data privacy law in decades and has come into effect on June 12, 2020.
As well as strengthening and unifying user data privacy across the EU, it also puts new or additional obligations upon anyone that handles EU citizens’ personal data, regardless of where they are located.
Below, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for our Customers.
PXCom way and adoption
The GDPR’s updated requirements are significant and our team is working hard to bring PXCom’s service offerings and contractual commitments in line, so Customers can prepare themselves. Measures taken to achieve this include:
check Changes in our newsletter sign-ups: We updated all opt-in checkboxes to require an action taken. All language with exactly what you are signing up for is on forms/landing pages across products.
check Investments under the hood: We are working on improvements to our infrastructure, to fulfill all the requirements and obligations connected to continuous security monitoring, data breaches and security incident management.
check Legal matters: Any Customer willing to enter into a Data Processing Addendum (“DPA”) with PXCom is welcome to use our template. Please reach out to us at firstname.lastname@example.org to learn more about next steps.
We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and will adjust our plans accordingly if it changes.